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Most frequently asked questions

Good to know : Going on vacation, moving or simply taking a break? The option to put your Home Internet plan on pause with just a few clicks. To learn...

How do I unsubscribe from Fizz Mobile?

If you wish to unsubscribe from Fizz Home Internet, go here : How do I unsubscribe from Fizz Home Internet? Before we say our farewells, let's check a...

Frequently topics on Community Hub

unsubscribing from mobile

Hi The FAQ states: "You can unsubscribe from your plan at any time, but the cancellation will officially take effect at the end of your current payme...

3

Unsubscribe/Resubscribe to add channels, but show as "not subscribed"

Hey team,I wanted to try adding more channels to my basic plan but there was no option to change the plan so I followed the advice on this forum and u...

3

My new address already has a subscriber. Previous tenants have unsubscribed. How do I solve this?

I want to subscribe to FIZZ but my new address already has a subscriber. The previous tenants have unsubscribed. How do I solve this?

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14

Unsuscribed and charged?

Hello, I subscribed in February 2019 and I had to travel for some months, then I unsubscribed for the time I was away. When I came back Fizz was charg...

2

16

I will be traveling for three months, is there a way to unsubscribe and could i subscribe again afte

I will be traveling for three months, is there a way to unsubscribe and could i subscribe again after the traveling?

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